At Funeralwise.com, we are committed to protecting your privacy. We believe the best protection we can offer is to put you in control of your personal information. By reading this Privacy Notice you’ll learn about our policies regarding information in our possession. It will help you determine what information you are comfortable providing to us. We want to earn your trust. Supplying us with certain personal information enables us to make Funeralwise.com a more valuable resource for you.
Information You Give Us
- You are free to access any of our informational content without giving us any personal information. This includes Learn About Funerals, Find A Funeral Provider, Caskets & Other Merchandise, and Obituaries.
- You must register with us to use our online funeral planner (accessed by clicking on "Preplan a Funeral"). Registering involves creating a user name and password. Also, we require your name, birth date, last 4 digits of your Social Security Number, and e-mail address. This enables us to save your funeral plans, protect them from unauthorized access, and allows you to retrieve them at your convenience. Your e-mail address gives us a non-intrusive way to contact you regarding your funeral plans.
- Using our online funeral planner involves recording your funeral preferences and choices. You can complete a basic funeral plan without supplying any personal identification beyond your registration information. If you choose to create a comprehensive plan, you’ll be recording more extensive personal information as well as information about family, friends and other contacts. You are in total control of how much of this information you provide.
- We save the information you include when you voluntarily contact us by e-mail, regular mail or by telephone. Also, we retain data submitted when you fill-out any online forms.
Information We Automatically Collect
We receive and store certain types of information when your web browser connects with Funeralwise.com and you navigate through our site. For example, we learn what type of browser you’re using, the identity of your internet service provider, how long you visited, and which of our web pages you accessed. By analyzing the usage patterns on our website, we can identify ways to improve our site design.
"Cookies." When you visit Funeralwise.com, we assign you a random identification number and store it in a small file on your computer. This type of file is known as a Cookie. It is a common practice among websites to place these Cookies on visitors’ computers. By itself, a Cookie does not tell us who you are but it does enable us to analyze your patterns of usage when you visit us more than once. If you choose to provide us certain personal information, the cookie will help us personalize your experience at Funeralwise.com. Most web browsers are initially set up to accept cookies, however, you can change your browser options to block them if you prefer. Check your browser’s "help" function to find out how to make this change.
Our Policy on Sharing Your Information
We do not share your personal information with any 3rd party -- without your explicit authorization. This is called an "opt-in" policy because you must tell us that it’s okay to share your information. It’s how we put you in control of your privacy. The following exceptions apply:
- We release account and other personal information when we determine, in our sole judgment, that it is necessary to comply with applicable laws or to protect our rights.
- We provide our database to parties that we employ to perform certain functions on our behalf. Examples of these functions include sending mail, delivering e-mail, maintaining the safety and security of our database, and analyzing data for our business purposes. These agents have access to your information to the extent necessary to perform these tasks but may not use it for other purposes.
- We share aggregate statistical information about our customers, site usage patterns and funeral preferences. However, we do not specifically identify you unless you have given us permission to do so. For example, we will inform advertisers about the number of visitors to our site and how many have seen or clicked on their advertising banner.
Links to Other Sites
Our website maintains links to 3rd party sites that offer products or additional information that may be of interest to you. When you click on one of these links you are entering another website for which we have no control. Therefore, these privacy policies do not apply once you enter another website. Please refer to the privacy policies posted on any linked sites for information about their practices.
Changing Your Authorizations
To change your privacy preferences, click on My Account. There you can modify your preferences regarding receipt of e-mail from us and our sharing of your personal information with 3rd parties. If you wish to have all of your information removed from our database, go to Contact Us to send us a brief message indicating your removal request.
Rights We Reserve
We reserve the right to contact you concerning your account and your funeral plans whenever we determine, in our sole judgment, that it is appropriate or necessary to do so. Also, we reserve the right to change our privacy policies by posting any changes in this Privacy Notice.
Additional Information
If you have any questions about our policies, go to Contact Us to send your inquiry. We will attempt to respond within 3 business days.