How to Make Funeral Arrangements: A Step-by-Step Guide
Key Takeaways
- Making funeral arrangements involves 7 key steps: making first calls, confirming transportation, checking for pre-arrangements, meeting with a funeral director, confirming cemetery arrangements, selecting products, and handling estate matters.
- This guide provides clear, compassionate steps to assist you during this challenging time, whether for an immediate need or when planning ahead.
- Utilizing tools like the After Me Planner can streamline the process, helping you organize important documents and explore costs.
- Common questions about funeral arrangements include notifying authorities, budgeting, and choosing between burial and cremation.
- You can find additional resources and checklists to guide you through the funeral planning process.
What To Do When Someone Dies—Step by Step
Losing someone you love is one of life’s most profound experiences. In the midst of grief, you may also find yourself responsible for making funeral arrangements — a task that can feel overwhelming when you’re already carrying so much.
This guide is here to help. We’ll walk you through every step of the funeral arrangement process — clearly, compassionately, and at your pace. Whether a death has just occurred or you’re planning ahead for a loved one whose health is declining, you’ll find the information and tools you need right here.
Note: When you hear the term “making funeral arrangements,” it generally refers to the process that takes place when someone has already died. Funeral planning (or preplanning) generally means deciding how things will be handled when death has not yet occurred. If you are planning ahead, our Funeral Planning page may be more helpful.
Understanding the Funeral Arrangement Process
Funeral arrangements generally unfold in a predictable sequence, starting with notifying the right people and ending with settling the estate. Knowing what’s coming can help you feel more in control during a time when everything may feel uncertain.
Below is an overview of the full process. Each step links to more detailed guidance — take it one step at a time.
How to Make Funeral Arrangements: 7 Key Steps
Follow these steps when a death occurs:
- Make “First Calls”
When someone passes away, the very first step is notifying the appropriate parties and arranging for the deceased to be transported from the place of death. This includes calling a funeral home, and in some circumstances, the police or a hospice provider. These are often called “first calls.”See First Call: What to do when someone dies.
- Confirm Deceased Transportation
After the first call, the funeral home will arrange an initial transfer of your loved one to their facility. In some situations — such as when a death occurs out of town — a second transfer may be needed. Your funeral director will help coordinate this. See Arranging Deceased Transportation.
- Look for Pre-Arrangements
Many people plan their own funerals in advance. Before making any decisions, search for any pre-arranged funeral plan your loved one may have left behind. These plans typically designate a specific funeral home and may already cover costs, saving time and money and reducing the need for difficult decisions.
- Meet With a Funeral Director
During the arrangement conference, you and the funeral director will make most of the key decisions. You’ll discuss how to care for your loved one, whether to choose burial or cremation, the type of service you want, and the associated costs. It’s a good idea to bring a trusted friend or family member with you for support. See What Happens at an Arrangement Conference.
- Confirm Cemetery Arrangements
If your loved one will be buried, you’ll need to secure a burial space — a grave plot, a mausoleum crypt, or a columbarium niche for cremated remains. Your funeral director can often help coordinate this, or you may meet directly with cemetery staff. See How to Make Cemetery Arrangements.
- Select Funeral and Memorial Products
This step involves choosing the products needed for the service and for the lasting memorial — such as a casket or urn, a grave marker or headstone, and printed funeral stationery like programs and prayer cards. You are not required to purchase these items from the funeral home; shopping around is completely legal and often saves money. See Understanding Funeral and Memorial Products.
- Handle Estate, Financial, and Administrative Matters
In the days and weeks following the funeral, there are administrative tasks to complete: notifying government agencies, filing death benefit claims, transferring assets, and settling accounts. This can feel daunting, but taking things one step at a time makes it manageable. See Taking Care of Estate, Financial and Administrative Matters.
Making Funeral Arrangements when Death is Imminent
If someone you love is seriously ill and may not have long to live, pre-planning the funeral — even in a general way — is one of the kindest things you can do for yourself and your family.
Advance planning gives you time to:
- Research and compare funeral homes and cremation services
- Understand all your options without time pressure
- Make decisions that truly reflect your loved one’s wishes
- Potentially save significant money
- Reduce the burden on other family members during an already difficult time
Our Funeral Provider Search tool can help you locate a funeral home, cremation service, or cemetery near you. And our online planning tools and forms can guide you through the process at whatever pace feels right.
Common Questions About Arranging a Funeral
First, notify the appropriate parties and arrange transportation for your loved one from the place of death. If the death occurred at home under hospice care, call the hospice provider first. If the death was sudden or unexpected, call 911. In most other cases, your first call should be to a funeral home — they will take it from there and guide you through every step that follows. See our First Call guide for a full breakdown by situation.
Most states require families to bury or cremate a body within a certain timeframe — typically 24 to 72 hours — though refrigeration or embalming can extend that window. In practice, most families begin the arrangement process within 24 hours of death. Acting quickly is important, but you don’t need to finalize every detail before contacting a funeral home — they will guide you through the timeline.
Legally, the next of kin is typically responsible, generally in this order: spouse, adult children, parents, siblings, and then other relatives. If the deceased left a will, it may name a person they wished to handle arrangements, though this is not legally binding in most states. If there is no family or the family cannot be located, the responsibility may fall to the county or state.
Yes — and many families do. A funeral home can move quickly once contacted, and can arrange a simple graveside service or direct cremation within hours. If you need more time for the family to travel or to plan a more personalized service, most funeral homes can accommodate a delay of a few days with proper care of the deceased. The key is to make that first call to a funeral home as soon as possible. They will work with your timeline.
There are options available even when funds are limited. Depending on your situation, you may qualify for government assistance, veterans’ benefits, or support from nonprofit organizations. Direct cremation, which skips embalming, a viewing, and a formal funeral service, is often the most affordable option, with costs ranging from $700 to $2,000 in many areas, compared to $7,000 to $12,000 or more for a traditional funeral. Our guide to paying for a funeral outlines all of your options in detail.
Not always. It depends on the circumstances. If the person was under hospice care or had a terminal illness and their death was expected, you typically do not need to notify the police. If the death was sudden, unexpected, or the result of an accident, you are generally required to call 911. Your local laws and the specific circumstances will determine exactly who to call first. Visit our First Call page for guidance by situation.
Start by notifying the appropriate parties and contacting a funeral home to arrange transportation of your loved one. Beyond the immediate arrangements, one of the most important early steps is obtaining multiple certified copies of the death certificate, typically 8 to 12 copies. You will use these to settle insurance claims, close bank accounts, transfer property, and handle other legal and financial matters. See our Things To Do After the Funeral page for a full checklist.
The most important factor is your loved one’s expressed wishes. If they left instructions, follow them. Beyond that, key considerations include religious or cultural traditions, environmental preferences, and cost. Cremation generally costs significantly less than burial and gives families more flexibility in memorialization. Traditional burial provides a permanent physical place for family and friends to visit. There is no right or wrong answer. What matters is that the choice feels true to who your loved one was. Visit our cremation section to learn more.
Yes. While most states require a licensed funeral director to handle the body, you have considerable flexibility in how you plan the ceremony itself. Some families choose to work with a funeral celebrant — a trained professional who specializes in creating personalized, meaningful services independent of a funeral home. Some states also permit home funerals, which allow families to take a more hands-on role. See our page on home funerals and burials for more information.
No, and many families today choose not to. A memorial service held without the body present, a celebration of life, a graveside-only gathering, or no formal ceremony at all are all completely valid options. What matters most is that the tribute feels meaningful to the person being honored and to those who loved them. Our celebration of life guide offers practical planning advice and inspiration.
Start by thinking about what made your loved one unique. Consider their passions, their humor, their values, the way they made people feel. A meaningful service doesn’t have to follow a script. It might include music they loved, readings that reflect their outlook on life, personal tributes from family and friends, or a photo or video tribute. Our celebration of life guide offers detailed inspiration and step-by-step planning advice.
Tools and Resources to Help You
You don’t have to navigate this alone. Funeralwise offers several tools to guide you through the process:
- After Me Planner and Organizer — A step-by-step online planning tool to help you prepare for your arrangement conference and explore costs. Includes a compact portfolio to help you organize your important documents.
- Quick Plan — Get a simple funeral plan and cost estimate in just a few minutes. Free, with no obligation. The first in our portfolio of After Me Planning Tools.
- Funeral Arrangement Planning Form — Prefer paper? Print this form to compile everything you’ll need to share with your funeral director.
- Funeral Arrangements Checklist — A downloadable checklist to keep track of everything that needs to be done when planning a funeral that will take place soon.
- Funeral Preplanning Checklist — A downloadable checklist to keep track of everything that needs to be done when planning in anticipation of end-of-life needs.
- Funeral Provider Search — Find and compare funeral homes, cremation services, cemeteries, and celebrants in your area.
Whatever stage of the process you’re in, we’re here to help you find your footing. Take a breath. You can do this.
Contributors:
Rick Paskin, Managing Director and former funeral home and cemetery executive.
Molly Gorny, Director of Digital Marketing and author of 100+ funeral industry articles and blog posts.
Last Reviewed and Updated by Molly Gorny: 05/22/2026